Platform
Everything your hotel does beyond the PMS
One platform, managed by an AI agent, for operations, housekeeping, HR, F&B, reputation and guest communication — so your team stops juggling eight tools.
Modules
Housekeeping
Assign rooms, track cleaning status in real time, and keep housekeeping and the front desk in sync — without WhatsApp groups or paper lists.
Task management
Every request, repair and hand-off in one place — assigned to the right person, tracked to completion, and impossible to lose.
HR & attendance
Schedules, clock in/out, attendance and hour banks for your hotel team — in the same platform your operations already run on.
Food & beverage
Keep breakfast, restaurant and bar running smoothly with shared tasks, stock visibility and standards the whole team follows.
Inventory
Know what you have, what's running low and what to reorder — across amenities, linen, minibar and supplies.
Events & banquets
Coordinate setup, staffing and every hand-off for events and banquets, so nothing is forgotten on the day.
Guest communication
Meet guests where they are — WhatsApp and more — and turn every request into a tracked task the team completes.
Digital concierge
Answer guest questions and take requests digitally — connected to operations so a request becomes an action.
Reputation & reviews
Understand what guests really think across every platform, catch recurring issues early, and turn feedback into an action plan.
Analytics & BI
One clear view of how the hotel really runs — workload, bottlenecks, reputation and trends — so decisions are based on data.
Quality & compliance
Consistent standards through checklists, and less manual compliance work — including automated foreign-guest reporting in Portugal.
Spa & wellness
Keep spa and wellness running with coordinated tasks, standards and hand-offs, connected to the rest of the hotel.
Lost & found
Log found items, match them to guest enquiries and return them reliably — without shoeboxes and spreadsheets.
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Case studies
Frequently asked questions
What is Hotelview?
Hotelview is an all-in-one hotel operations platform for independent hotels — everything beyond the PMS, in one app managed by an AI agent, Dona Odete.
Does it replace my PMS?
No. Hotelview works alongside your PMS. Your hotel only needs two pieces of software: the PMS you already have, and Hotelview for everything else.
Who is it for?
Independent and small hotels that juggle 8+ disconnected tools.
See the whole platform in a 20-minute demo
One login for your whole hotel, managed by AI.
Book a free demo