Operations

Guests

Team & Management

Dona Odete

The team member that never sleeps.

Meet Odette

Reputation & reviews

Hotel review management and reputation software

Understand what guests really think across every platform, catch recurring issues early, and turn feedback into an action plan.

Hotelview reads a hotel's reviews across Google, Booking.com and Tripadvisor, scores sentiment by area, detects recurring issues, and — via Dona Odete — turns them into prioritised action plans. Try it free with a reputation report.

What it does

Sentiment by area

13 hotel areas scored, so you know what's pulling the rating.

Critical points with proof

Each issue backed by the real reviews, with platform and date.

Action plans

Dona Odete turns findings into prioritised tasks.

Revenue opportunity

An estimate of the revenue better reviews could unlock.

Frequently asked questions

Can I try it before a demo?

Yes — request a free hotel reputation report for your last 3 months of reviews.

Related

See Reputation & reviews in Hotelview

Everything your hotel does beyond the PMS, in one platform.

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