Guest communication
Hotel guest messaging software
Meet guests where they are — WhatsApp and more — and turn every request into a tracked task the team completes.
Hotelview gives the hotel one shared inbox (including WhatsApp) to answer guests quickly and convert their requests into assigned, tracked tasks.
What it does
Shared inbox
The whole team answers from one place.
Reach guests on the channel they use.
Requests become tasks
A towel request becomes a task for housekeeping.
Frequently asked questions
Does it work with an AI agent?
Yes — Dona Odete can help triage and draft responses.
Related
See Guest communication in Hotelview
Everything your hotel does beyond the PMS, in one platform.
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