Operations

Guests

Team & Management

Dona Odete

The team member that never sleeps.

Meet Odette

Guest communication

Hotel guest messaging software

Meet guests where they are — WhatsApp and more — and turn every request into a tracked task the team completes.

Hotelview gives the hotel one shared inbox (including WhatsApp) to answer guests quickly and convert their requests into assigned, tracked tasks.

What it does

Shared inbox

The whole team answers from one place.

WhatsApp

Reach guests on the channel they use.

Requests become tasks

A towel request becomes a task for housekeeping.

Frequently asked questions

Does it work with an AI agent?

Yes — Dona Odete can help triage and draft responses.

Related

See Guest communication in Hotelview

Everything your hotel does beyond the PMS, in one platform.

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