Digital concierge
Hotel digital concierge software
Answer guest questions and take requests digitally — connected to operations so a request becomes an action.
Hotelview's digital concierge lets guests find information and make requests digitally; because it's part of the operations platform, requests become tracked tasks.
What it does
Self-service info
Common questions answered without tying up reception.
Requests to tasks
Concierge requests flow into the task system.
Frequently asked questions
Is it a chatbot?
It's connected to real operations and Dona Odete, so requests are actioned.
Related
See Digital concierge in Hotelview
Everything your hotel does beyond the PMS, in one platform.
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